Sask. Health Authority, 3sHealth apologize for faulty AIMS scheduling software – CBC
Cost of new software project triples from original budget to $272M
Oct 30, 2025
The head of the Saskatchewan Health Authority says he agrees with the provincial government’s decision to scrap faulty scheduling software and revert to an old system.
“Taking a step back on scheduling and finding a solution that works for our teams across the province is the right thing to do,” Andrew Will, the SHA’s CEO, said on Thursday.
Will apologized to employees for the rocky rollout of the Administrative Information Management System (AIMS) scheduling software. On Wednesday, the province directed the SHA to halt implementation of the new scheduling software and revert to the old system it was meant to replace.
“We recognize that the system has not supported employees in the way intended. We are committed to supporting staff as they return to more reliable and familiar systems.”
The SHA is using AIMS scheduling software in what were formerly called the Cypress and Kelsey Trail health regions.
