Resolution Support Health Worker

Resolution Support Health Worker

Full-time, Indeterminate

If there are no successful Inuit candidates, the position will be offered as a term.

It is the mission of Tungasuvvingat Inuit (TI) to provide Inuit-specific programs that contribute to the health and wellbeing of Inuit, and to encourage and support similar programs for Inuit across the country. With over 30 years of highly successful experience in crafting the design, development, and delivery of a wide range of effective, client-centered services, TI continues to deliver quality programs and services that directly benefit our growing urban Inuit population.

The Resolution Support Health Worker provides cultural and emotional support that will assist former Inuit Indian Residential Schools (IRS) students and their families to safely address challenges related to the negative impacts and legacy of Residential Schools.

Key responsibilities of the position include:

  • Providing counselling services to individuals, groups, and families;
  • Utilizing Inuit Qaujimajatuqangit principles and other Inuit traditional teachings for healing and counselling purposes;
  • Completing client assessments and developing treatment plans;
  • Writing client progress reports/letters for court, social services, or other community agencies;
  • Researching and developing material/resources for group activities in support of survivors and families;
  • Providing referrals to services within TI or outside the scope of TI;
  • Developing and facilitating a support group for residential school survivors and their families;
  • Coordinating outings for residential school survivors;
  • Attending and providing emotional support to residential school survivors at events, meetings, conferences and conducting outreach activities at these venues; and
  • Maintaining and monitoring client progress records.


The ideal candidate will have knowledge of individual, family, group, and crisis counselling methods; the legacy of the residential school system and intergenerational trauma; community resources; and Inuit culture and values including Inuit Qaujimajatuqangit.

Excellent interpersonal and communication skills, group facilitation skills, and organizational and time management skills are necessary.

The ability to ability to initiate, develop and deliver programming, handle sensitive issues that deal with addictions, trauma, and life-threatening situations, and use computer applications (MS Office, Internet, and video-conferencing platforms) are all requirements of the position.

A university degree in Social Services, Social Work or a combination of work experience and knowledge of traditional healing and culture as it relates to individual counseling and group facilitation is required. Fluency in English is required and the ability to communicate in Inuktitut is preferred. A valid driver’s licence and an acceptable driver’s abstract is a definite asset.

Certification in the following areas is preferred: CPR, Crisis Intervention and Prevention, Suicide Intervention and Prevention and Food Handling and Preparation (and other relevant certifications/training).

The successful incumbent may have a varying work schedule which can include working evenings and weekends when required. Travelling for work within the City of Ottawa is required with occasional travel outside of the city.

Salary and Benefits

  • TI offers a competitive total compensation package. Employees are provided an exceptional benefits plan which includes major medical and dental coverage for the employee and their dependents, and employee life insurance. TI also offers a Group RRSP benefit plan for eligible staff.
  • TI provides paid sick, personal and family sickness leave days, and a 24/7 confidential Employee and Family Assistance Plan.
  • Vacation (earn 3 weeks/year).

Deadline for applications is September 9th, 2022.

To apply, please submit your resume and cover letter to

Preference in hiring will be given to qualified Inuit candidates, applicants are encouraged to self-identify. The successful candidate for this position will be required to obtain a vulnerable sector check with results that are acceptable to TI. Accommodations for applicants with disabilities is available upon request.

Interested candidates are encouraged to visit our website at to learn more about our programs and services.

TI’s main office is located at 1071 Richmond Road, Ottawa ON which is conveniently located close to walking and biking trails, and all major transportation access points. It is close to major amenities including gyms, malls, and restaurants. Parking is free on the premise.

We thank all interested candidates in advance, but unfortunately, we are only able to respond to those selected for an interview.

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