September 6, 2023
The outrage sparked by a passenger incident involving a vomit-smeared airplane seat reflects a broader frustration with flight operations in Canada, travel specialists say.
Meanwhile, the country’s public health agency says it’s investigating the recent episode.
On Tuesday, Air Canada said it apologized to two passengers who were escorted off the plane by security after protesting that their seats were soiled — and still damp — ahead of an Aug. 26 flight from Las Vegas to Montreal.
“They clearly did not receive the standard of care to which they were entitled,” the airline said in a statement emailed to The Canadian Press. “Our operating procedures were not followed correctly in this instance.”
The Public Health Agency of Canada said it is in contact with Air Canada. It cited its mandate to ensure that anything brought into the country on conveyances ranging from planes to trains does not risk transmission of illnesses that can be spread via contact with bodily fluids.
“Blood, vomit and diarrhea may contain microorganisms that can cause disease. These fluids, and the surfaces that come in contact with them, should always be considered as contaminated,” the agency said in a statement.
Read more: https://globalnews.ca/news/9943618/air-canada-vomit-seats-public-health-agency-probe/