Public Advisory: Residents Reminded of Available Mental Health and Addictions Resources

Press Release

December 20, 2024

You are not alone this holiday season. Please see below for some key mental health supports and services available to you:

811 – Provincial HealthLine: Telephone support for people who are experiencing mental health crisis. The 811 phone line is available 24/7 and staffed by registered nurses who are trained crisis interveners and provide health advice for mental health and addiction questions.
988 – Federal Suicide and Crisis Line: Support is available 24 hours a day, seven days a week.
Crisis Text Line:A 24/7 text line that connects individuals with a trained, volunteer crisis responder by texting HOME to 741741. The service is free, confidential, and provided by Kids Help Phone.
Kids Help Phone: Telephone and texting support for children and youth, available 24/7. Includes professional counselling, information, and referrals. Call 1-800-668-6868.
Hope for Wellness Helpline: This helpline offers immediate help to all Indigenous people across Canada. It is available 24 hours a day, seven days a week to offer immediate support and crisis intervention. Call the toll-free Helpline at 1-855-242-3310 or connect to the online chat at hopeforwellness.ca.
Mobile Crisis Response Teams: Community-based crisis intervention services provided by mental health clinicians and trained police officers, located in St. John’s, Gander, Grand Falls-Windsor, Twillingate/New World Island, Corner Brook, Stephenville, Happy Valley-Goose Bay and Labrador City, available seven days a week. Call 811 HealthLine or 911 to request a mobile visit.
Lifewise Warm Line: A non-emergency, non-crisis telephone support and referral service provided by trained peer support workers. Available seven days a week, 10 a.m. to midnight. Call 1-855-753-2560.
First Responder Warm Line: First responders from all disciplines can reach out to the Warm Line, available 12:00 p.m. to midnight, seven days a week, 365 days a year. Call 709-237-4180.
Doorways Mental Health Walk-in Clinics: Rapid access to mental health and addictions counselling services, available in 84 locations throughout the province. Most locations offer same-day, walk-in, or phone service with no appointment or referral required. Call 811 to find a location near you.
Recovery Centre: The Medical Withdrawal Management Centre is available to anyone 16 years of age and older who is intoxicated or experiencing withdrawal from alcohol or other drugs. People can self-refer by calling 709-752-4980 or toll-free at 1-877-752-4980.
Naloxone Kits: Free naloxone kits are publicly available at more than 150 sites across the province. Residents are encouraged to call 811 or visit the department’s website for information on where to access the free naloxone kits.
The Provincial Opioid Dependence Treatment (ODT) Line: A toll-free line to support individuals, family members and health providers who are seeking information and support regarding opiate use. Available from Monday to Friday, 8:30 a.m. to 4:30 p.m. individuals can call toll free at 1-844-752-3588.
Provincial Mental Health and Addictions Systems Navigator: Helps individuals navigate mental health and addictions services across the province. Available 8:30 a.m. to 4:30 p.m., Monday to Friday. Call: 709-752-3916 or toll-free: 1-877-999-7589.
211: Provides quick access to information and referral to community, social, health and government services. The line is free and confidential, available 24 hours a day, seven days a week by phone or online.

For more information on programs and services, visit Bridge the gapp. Bridge the gapp includes an extensive suite of e-mental health and addictions services available any time, as well as information on where and how to access services and longer-term individual and group mental health and addictions counselling in communities across the province.

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