Ontario private clinic procedures get one of the most common complaints in the province: documents – CTV

Feb. 21, 2024

As Ontario prepares to expand the number of private clinics that perform publicly funded cataract surgeries, documents show those procedures form one of the most common complaints the province receives from patients about unfair billing practices.

The Canadian Press submitted a freedom-of-information request for copies of complaints made under the law banning medical professionals from charging patients for services covered by the Ontario Health Insurance Plan.

From 2020 to 2022 there were 68 complaints, with 15 of them about charges for eye exams and 13 of them related to cataract procedures. Other complaints involved a range of medical procedures including blood tests and prenatal testing.

While the absolute numbers are relatively small, NDP health critic France Gelinas said the true number of patients with similar complaints is likely much higher, because not many people know how to go through the process.

Read more: https://toronto.ctvnews.ca/ontario-documents-show-patient-complaints-over-cataract-billings-1.6777104

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