Ontario diabetes patient initially denied Ozempic coverage – CTV

April 2, 2024

A 61-year-old man with diabetes is speaking out after he was initially denied coverage for Ozempic due to what he later learned was a clerical error.

Brampton resident Richard Hall was prescribed the drug by his doctor in February, but after filling his prescription – and paying out of pocket – he learned that his insurance provider, Manulife, wouldn’t reimburse him.

It was only after he pushed back that the insurance provider discovered a clerical error and reversed the decision, potentially saving him $4,500 a year.

“Without that, I was prepared and talking to my financial advisor about, in retirement, is this something I should spend the money on?” Hall told CTV News Toronto. “I was down that road.”

Hall was diagnosed with Type 2 diabetes in 2011. He started exercising for one to two hours every morning, taking his dog on a long walk in the afternoon and playing golf several times a week in warmer months just to manage his glucose levels, in addition to taking an escalating series of medications.

Read more: https://toronto.ctvnews.ca/ontario-diabetes-patient-initially-denied-ozempic-coverage-1.6829353