Ontario couple who didn’t buy insurance denied refund after getting COVID-19 – CTV
April 12, 2022
An Ontario couple who didn’t buy travel insurance ahead of their vacation were disappointed to learn they were denied a refund after contracting COVID-19 last week.
Niagara Falls residents Sharon Manella and Steve De Angelis said they were anxious to go on vacation to a Jamaica resort and were set to fly out of Toronto Pearson Airport last week.
“We were looking forward to getting away for the first time in three years,” De Angelis told CTV News Toronto. “We got through the pandemic triple-vaxed with no issues at all.”
The couple paid $1,700 each for a vacation package. They said they didn’t purchase trip cancellation insurance because their trip came with an option to change their plans up to one week before.
“We had a clause that said if anything happens a week before, you can make changes without penalty so we felt pretty safe,” De Angelis said.
