New Toronto hotline offers Indigenous mental health support – CTV News

Aug. 2, 2022

A new Indigenous-led crisis team hopes to replace 911 in Toronto for those needing mental health support or non-emergency wellness checks.

The team, comprised of crisis support workers and community resource specialists, is available to downtown Toronto residents through a pilot project with the 211 hotline, which people can call for both virtual and in-person support at any time.

“Our response is dependent on what the individual needs, but we show up, we walk alongside them, we talk to them and we de-escalate the situation,” Saige McMahon, the director of the Indigenous-led pilot, told CTV’s Your Morning on Tuesday.

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