Lakeridge Health launches tracker that shows wait times at its 4 Durham Region emergency rooms – CBC

Online tool comes ahead of what might be challenging winter with COVID-19, flu, official says

Oct 14, 2022

People who live in Durham Region can now check an online dashboard that will tell them how long they will have to wait to see a doctor when they go to an emergency room in their communities.

Lakeridge Health, an integrated regional health system that serves Durham Region, has launched what it calls an “Emergency Department Wait Times Tracker.” The web-based tool tracks approximate wait times in emergency rooms in four of its hospitals east of Toronto.

Ilan Lenga, chief information officer at Lakeridge Health, said the health-care system developed the tracker ahead of what may be a challenging winter. He said there is the possibility of another COVID-19 wave and a tough flu season as the pandemic continues, something Ontario’s Chief Medical Officer of Health Dr. Kieran Moore echoed Thursday when he appealed to Ontarians to get vaccinated against both ailments.

“I think we want to commit to transparency and show the public what our wait times are at any given time,” Lenga said on Thursday.

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