Flight attendants enforcing the rule report being subjected to verbal abuse
Jan 17, 2022
More than 1,700 passengers refused to wear masks during flights on Canadian air carriers last year — a problem the union representing many of Canada’s flight attendants says is getting worse.
Figures collected by Transport Canada show that 959 of those cases resulted in enforcement action, ranging from warning letters to fines.
Airlines like Air Canada and WestJet say the vast majority of their passengers respect the rules.
WestJet says it has a zero tolerance policy for passengers who refuse to wear masks on board and has banned 163 customers since Sept. 1, 2020 for refusing to respect masking rules — less than 1 per cent of the passengers who flew with the airline during that time period.
Read more: https://www.cbc.ca/news/politics/covid-masks-passengers-airlines-1.6316164