COVID-19 hotline cost $2.7 million, received over 12,000 calls: GN – Nunatsiaq News

Jan 23, 2023

Hotline set to close on Jan. 31 but government website still provides coronavirus information

The Government of Nunavut’s COVID-19 hotline — which will be shut down on Jan. 31 — has received 12,015 calls in its roughly three years of operation, according to the Department of Health.

The hotline was launched in early 2020 to answer questions specifically related to the coronavirus pandemic.

The hotline received “a variety of questions depending on what was happening with COVID-19 in Nunavut at the time,” said Victoria Morgan, a spokesperson for the Department of Health, in an email to Nunatsiaq News.

The most common themes Nunavummiut called about were:

  • isolation and self-monitoring requirements;
  • to report symptoms and request information about testing;

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